



Fundamentals of Coaching
Effective coaching begins with strong foundations. This on-demand masterclass introduces the core principles, skills and professional standards that support purposeful coaching conversations and help others move from their current situation towards meaningful goals.
Learners will explore what coaching is, how it differs from mentoring and managing, and the role of the coach in creating a trusted, psychologically safe environment. The masterclass introduces the GROW coaching model, with a particular focus on establishing clear, client-led goals and translating broader aspirations into practical measures of success.
Through reflective activities and practical examples, learners will also develop essential coaching skills including active listening, powerful questioning, coaching presence and goal setting. They will consider how recognised coaching competencies and reflective practice can support ethical, effective and continually developing coaching practice.
By the end of this masterclass, learners will be able to:
- Understand the fundamental principles and purpose of coaching within a professional context.
- Distinguish coaching from mentoring, managing and other developmental approaches.
- Apply active listening and powerful questioning techniques to encourage insight, reflection and independent thinking.
- Understand the GROW coaching model and confidently apply its Goal stage to a coaching conversation.
- Help individuals clarify aspirations and establish meaningful, measurable and client-led goals.
- Recognise the importance of coaching presence, psychological safety and professional coaching competencies.
- Use structured reflection to evaluate their skills and identify opportunities for continued development.

